Ad Account Survival Center
Recovery guides, appeal templates, and prevention playbooks for Meta, TikTok, and Google ad account issues.
Meta (Facebook & Instagram)
Meta Ad Account Disabled — Triage and Continuity
Your Meta ad account is disabled. Secure the notice, audit the cited policy and linked assets, resolve billing, then request review or rebuild.
Read guidearrow_forwardMeta Business Portfolio Restricted: Review Options and Access
Portfolio restricted with no ad account to appeal? Find the restricted object, the review actions Meta offers, and whether it is ad access or your login.
Read guidearrow_forwardMeta Ad Account Appeal — Account Quality Path
Meta does not publish a universal appeal limit or outcome sequence. Identify the cited policy in Account Quality, correct it, then request review.
Read guidearrow_forwardFacebook Ad Account Restricted: Account Quality and Review Checklist
A Meta restriction can hit an ad account, person, Page, or Business Portfolio. Identify the asset, preserve the notice, correct the issue, request review.
Read guidearrow_forwardMeta Pixel Not Firing — Troubleshooting Guide
Your Meta Pixel is not firing or firing inconsistently. Here's how to diagnose the issue, identify the cause, and check your tracking setup with Meta's tools.
Read guidearrow_forwardFacebook Business Account Hacked: Revoke Access First
Remove unrecognized people and partners in Business settings first, then recover the profile at facebook.com/hacked. What Meta documents, and what it does not.
Read guidearrow_forwardMeta Ad Account Spending Limit — Which Type Is Yours
Meta publishes no hard maximum for standard ad accounts. Tell an advertiser-set Account Spending Limit from a Meta restriction; use only the control shown.
Read guidearrow_forwardFacebook Ads Stuck in Learning Phase: About 50 Events
Meta's published guideline is about 50 optimization events per week to exit learning. Check the Learning Phase column, then consolidate or switch events.
Read guidearrow_forwardMeta Business Page Unpublished — Recovery Guide
A Facebook or Instagram Page unpublished by Meta can affect ads using that identity. Open the Page Quality notice and use the official review path shown.
Read guidearrow_forwardMeta Account Quality: Check Restrictions and Available Reviews
Find Meta Account Quality and Business Support Home, distinguish rejected ads from account restrictions, and check missing or pending review actions.
Read guidearrow_forwardFacebook Ads Stopped? Insufficient Funds & Learning Phase
Facebook ads stopped after insufficient funds? Match Pay now or Add funds to your billing setup, check spending limits and read learning status in Delivery.
Read guidearrow_forwardTikTok
TikTok Ad Account Suspended — Recovery Guide
Your TikTok ad account has been suspended. Here's why it happened, how to recover, and how to prevent future suspensions on TikTok Ads Manager.
Read guidearrow_forwardHow To Appeal a TikTok Ad Account Suspension
Appeal a suspended TikTok ad account through the two routes TikTok documents: the in-product Account Health appeal, and the Ad Assistant support ticket. What TikTok documents, and what it does not.
Read guidearrow_forwardTikTok Ads Not Delivering — Troubleshooting Guide
TikTok ads approved but not spending? Read the Status detail and View action card, then check asset availability, authorization, budget or account issue.
Read guidearrow_forwardTikTok Business Account Banned — Recovery Guide
TikTok does not publish a universal appeal-response window. Check the notice in TikTok Ads Manager for the reason, then appeal through the documented Ads Manager ticket path.
Read guidearrow_forwardGoogle Ads
Google Ads Account Suspended: Policy Review and Appeal Checklist
Identify the suspension, check related accounts and verification requirements, then submit a separate official appeal for each suspended Google Ads account.
Read guidearrow_forwardHow To Appeal a Google Ads Suspension
How to prepare and submit a Google Ads suspension appeal. Template, official steps, and what to do if your appeal is denied.
Read guidearrow_forwardGoogle Ads Disapproved: Policy Manager and Appeal
Google ad disapprovals are ad-level, not account suspension. Check Policy Manager for the cited policy, fix the ad or page, then submit for re-review.
Read guidearrow_forwardGoogle Ads Suspended for Billing: What to Check
Correcting billing does not guarantee reactivation. Review the billing summary and transaction status, then follow the action Google Ads displays.
Read guidearrow_forwardGoogle Ads Suspension Recovery: Triage the Notice
Payment alone does not guarantee reactivation. Identify your exact suspension type, fix the full root cause, then follow the action Google Ads displays.
Read guidearrow_forwardCross-Platform Guides
Agency Ad Accounts vs Personal — Full Comparison
Compare agency-managed and advertiser-owned ad accounts by ownership, support access, continuity planning, and provider terms.
Read guidearrow_forwardAd Operations Continuity and Account Dependency Guide
Map ad-account dependencies, preserve campaign records, and document policy-compliant recovery procedures before an incident.
Read guidearrow_forwardHow To Prevent Ad Account Bans
Proactive strategies to prevent ad account bans on Meta, TikTok, and Google. Compliance frameworks, spend scaling best practices, and risk isolation techniques.
Read guidearrow_forwardDon't wait for the next restriction.
The best time to put resilient infrastructure in place was before you needed it. AdsInfra provides agency ad-account infrastructure with compartmentalized operating groups and a named human escalation owner — so a restriction becomes a case to work, not a fire drill.
- check_circleCoordinated account access and billing workflows
- check_circleHuman-led restriction review and escalation
- check_circlePlatform-specific onboarding and compliance checks